Support Services

Individual manufacturers often provide support for their own products. But problems rarely involve a single product or a single supplier. What is needed is a single, responsive point of contact for support and maintenance across your complete IT infrastructure. By creating bespoke agreements tailored to specific needs, we provide a unique value-add proposition for supporting our clients’ IT infrastructure.

Benefits of our Support Services include:
  • Tailored solutions for individual requirements
  • The experience of supporting more than 22,000 end users
  • A single point of contact for all hardware and software related incidents
  • Guaranteed SLAs through a managed service desk
  • Dedicated account management
  • Service delivery management
  • Access to highly skilled and accredited engineers and consultants
  • Comprehensive management reporting